||To satisfy our customers’ needs and expectations, the associates at ONE
STEP believe that Integrated Pest Management (“IPM”) is the key concept
required. And to achieve customer satisfaction, employee education -- especially
our service training -- has become one of our important corporate strategies.
Our technicians are trained to be skilled in construction techniques, pest
identification, pest behavior, pest biology and control solutions which
are all key factors in properly inspecting and caring for our customers’
homes, restaurants, stores and factories.